Your privacy is important to e2bat. This Privacy Policy explains what personal data e2bat collects from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your information. Please read it carefully before registering an account.
1.Introduction
e2bat ("we", "us", "our") operates the online gambling platform accessible at e2bat.bio. This Privacy Policy ("Policy") describes how e2bat collects, processes, stores, and protects personal data provided by or collected from users ("you", "the User", "the Player") who access or use the e2bat platform, including the sportsbook, casino, live games, slots, and e2bat Wallet.
This Policy should be read together with our Terms & Conditions. By registering an account on e2bat or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
e2bat is committed to handling your personal data responsibly. We do not sell personal data to third parties for marketing purposes. We collect only what is necessary to provide you with a secure, functional, and compliant gambling experience.
2.Data We Collect
e2bat collects the following categories of personal data:
- Registration Data: Your full legal name, date of birth, Pakistani mobile number, and email address provided when creating an e2bat account.
- Identity Verification Data: Copies of government-issued identification documents (such as a CNIC or passport) and utility bills or bank statements provided for KYC (Know Your Customer) verification purposes.
- Financial Data: Payment method details including JazzCash account numbers, Easypaisa wallet identifiers, HBL, UBL, Meezan Bank, or Bank Alfalah account references, USDT TRC20 wallet addresses, and transaction records. Full financial account credentials (such as banking PINs or passwords) are never collected or stored by e2bat.
- Transaction Data: Records of all deposits, withdrawals, bets, wagers, and bonus claims made on your e2bat account.
- Technical Data: IP address, device type, operating system, browser type and version, session timestamps, and login history.
- Usage Data: Pages visited, games played, session duration, and interaction data collected to improve the platform experience.
- Communications Data: The content of messages you send to the e2bat support team via email or live chat.
3.How We Use Your Data
e2bat processes your personal data for the following purposes:
- Account Management: To create, maintain, and administer your e2bat account, verify your identity, and enable access to all platform features.
- Transaction Processing: To process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT TRC20, and to maintain accurate financial records.
- Legal & Compliance Obligations: To satisfy anti-money-laundering (AML) requirements, responsible gambling obligations, and any applicable regulatory requirements, including age verification to enforce the 18+ policy.
- Fraud Prevention & Security: To detect and prevent fraudulent activity, account abuse, and security breaches, including monitoring for unusual login patterns and suspicious transactions.
- Customer Support: To respond to queries, complaints, and requests submitted to the e2bat support team by players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and across Pakistan.
- Platform Improvement: To analyse usage patterns, identify technical issues, and improve the design and functionality of the e2bat platform.
- Marketing Communications: To send you promotional offers, bonuses, and updates relating to e2bat where you have consented to receive such communications. You may opt out at any time.
4.Legal Basis for Processing
e2bat processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and e2bat — i.e., to operate your account, process bets, and handle payments.
- Legal Obligation: Processing is required to comply with applicable legal obligations including AML checks, age verification, and fraud detection requirements.
- Legitimate Interests: Processing is in e2bat's legitimate business interests for purposes such as security monitoring, fraud prevention, and platform analytics, provided such interests are not overridden by your rights and freedoms.
- Consent: For optional processing activities such as marketing communications, e2bat relies on your explicit consent. You may withdraw consent at any time by contacting support or updating your account preferences.
5.Data Sharing
e2bat does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data with the following categories of third parties only to the extent necessary:
- Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT TRC20 infrastructure providers receive only the minimum data required to process your transactions.
- Identity Verification Providers: Third-party KYC and AML service providers who assist with identity verification and fraud prevention checks.
- Game Content Providers: Licensed casino software and live dealer studio providers receive anonymised or pseudonymised session data necessary to deliver their games to your account.
- Legal & Regulatory Authorities: e2bat may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law or where e2bat is legally compelled to do so.
International transfers: Some of e2bat's service providers may be located outside Pakistan. Where personal data is transferred internationally, e2bat takes reasonable steps to ensure appropriate contractual protections are in place.
6.Cookies & Tracking Technologies
e2bat uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit e2bat. The following types of cookies are used:
- Essential Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in to your e2bat account and security tokens. These cannot be disabled without impairing platform functionality.
- Analytics Cookies: Used to collect anonymised data about how users interact with the e2bat platform, including pages visited and session duration. This data helps us identify and fix technical issues.
- Preference Cookies: Used to remember your language, display, and other personalisation settings across sessions.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the e2bat platform.
7.Data Retention
e2bat retains your personal data for as long as your account is active and for a reasonable period thereafter to satisfy legal, regulatory, and business obligations. Specifically:
- Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure to comply with AML record-keeping requirements.
- Financial transaction records are retained for a minimum of five (5) years following the date of each transaction.
- Support communication records are retained for a minimum of two (2) years.
- Technical and usage data is generally retained for up to twelve (12) months from collection.
When personal data is no longer required for the purposes for which it was collected and retention is no longer legally mandated, e2bat will securely delete or anonymise it.
8.Your Rights
As a user of e2bat, you have the following rights in relation to your personal data, subject to applicable legal limitations:
- Right of Access: You may request a copy of the personal data e2bat holds about you.
- Right to Rectification: You may request that inaccurate or incomplete personal data be corrected.
- Right to Erasure: You may request deletion of your personal data where e2bat no longer has a legal basis to retain it. Note that certain data may be required to be retained by law.
- Right to Restrict Processing: You may request that e2bat limit the processing of your data in certain circumstances.
- Right to Data Portability: You may request a machine-readable copy of your account data in certain circumstances.
- Right to Object: You may object to the processing of your data where e2bat relies on legitimate interests as the legal basis, and in relation to direct marketing communications.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, please contact the e2bat support team at the email address listed in Section 13 of this Policy.
9.Security Measures
e2bat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
- 256-Bit TLS Encryption: All data transmitted between your browser and e2bat servers is encrypted using the same standard employed by HBL and Meezan Bank for their online banking platforms.
- Password Hashing: Account passwords are stored exclusively as one-way cryptographic hashes. e2bat staff cannot view or retrieve your actual password.
- Access Controls: Access to personal data within e2bat systems is restricted to personnel with a legitimate operational need and is subject to role-based access controls and audit logging.
- Intrusion Detection: e2bat systems are monitored for suspicious activity including unusual login patterns, abnormal transaction volumes, and potential data exfiltration attempts.
While e2bat takes reasonable precautions, no internet transmission or electronic storage system is entirely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, e2bat will notify affected users as required.
10.Children's Privacy
e2bat is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under 18 years of age. If e2bat becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately suspended, the data will be deleted, and any balances may be forfeited in accordance with our Terms & Conditions.
If you believe a minor has registered an account on e2bat, please contact us immediately at the email address in Section 13.
11.Third-Party Services
The e2bat platform integrates third-party game content, payment processing, and analytics services. Each third-party provider operates under its own privacy policy. e2bat is not responsible for the privacy practices of third-party providers but takes reasonable steps to ensure that any data shared with them is subject to appropriate contractual protections, including confidentiality and security obligations.
e2bat does not include third-party advertising networks, social media tracking pixels, or affiliate tracking technologies that collect and transmit your personal data to external advertising platforms without your knowledge.
12.Policy Changes
e2bat reserves the right to update or modify this Privacy Policy at any time. The current version will always be published at e2bat.bio/privacy-policy with the effective date of the most recent revision. Where a material change is made to this Policy, e2bat will take reasonable steps to notify registered users, which may include a notice on the platform or an email to your registered address.
Continued use of the e2bat platform following publication of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.
13.Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by e2bat, please contact our support team. We are available seven days a week and serve players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and across Pakistan.
Email: [email protected]
We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe.
How e2bat Protects Your Data
256-Bit Encryption
Every connection to e2bat is encrypted with TLS — the same standard used by HBL and UBL for digital banking. Your personal and financial data is protected in transit.
No Data Sales
e2bat does not sell your personal information to third-party advertisers or data brokers. Your data is used only to operate your account and meet legal obligations.
Your Data Rights
Access, correct, delete, or export your personal data at any time by contacting the e2bat support team. We respond to all data rights requests within a reasonable timeframe.
Strict Access Controls
Internal access to player data within e2bat is governed by role-based permissions. Only authorised personnel with a legitimate operational need can access your records.
Defined Retention Periods
e2bat retains data only as long as legally required. Once a retention period expires, your data is securely deleted or permanently anonymised.
Transparent Policy
This Privacy Policy is published in plain, readable English. e2bat does not bury important disclosures in legal jargon. Updates are notified proactively to registered users.